Resources - Partner Content
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Beer, wine and spirits producers - commitments to reduce harmful drinking
We commit to invite leading international retailers with whom we have commercial relationships to join us in launching a responsible retailing initiative. The primary aim of the initiative will be to create ‘guiding principles of responsible beverage alcohol retailing’, which will focus on identifying and cataloguing best practice guidelines for responsible beverage alcohol retailing (including discouraging irresponsible promotions to the extent legally permissible; encouraging responsible point-of-sale marketing and promotion in retail establishments; appropriate retailer undertakings on responsible sale of our products and other measures to reduce alcohol-related harm). The initiative will also encourage local responsible retailing initiatives to implement the guiding principles focusing on measures to prevent under-age drinking through, eg, proof-of-age requirements, and on the training of retail staff in how to identify, prevent and manage intoxicated drinkers.
5 KEY CONSIDERATIONS FOR INCREASING SHOPPER ENGAGEMENT AND SALES
Addressing shopper frustrations and solving business issues
In working and engaging with retailers around the world who operate nationally and internationally in sectors from fashion to home and DIY and department stores to beauty and fitness, a number of common frustrations are repeatedly heard from customers. What also become regularly apparent is the additional sales and marketing opportunities that present themselves as a result of addressing this need, which in turn translate into incremental revenue generation and meeting the business objectives of the retailer.
So what do shoppers want and how can retailers drive greater engagement and sales?
MasterCard: Why Retailers Should Measure Their Loyalty Program's Effectiveness
Challenges and Benefits of Measuring the Impact of Loyalty Programs
Loyalty programs can not only improve customer satisfaction and retention but also help retailers grow revenue and improve share of wallet (SOW). One of the challenges, however, is the difficulty of measuring the impact of loyalty programs on the business. Find out more on how retailers can maximize customer loyalty with the help of better data insights here.
Deloitte: Global Powers of Luxury
Deloitte Touche Tohmatsu Limited (DTTL) is pleased to present the 2nd annual Global Powers of Luxury Goods. This report identifies the 100 largest luxury goods companies around the world based on publicly available data for the fiscal year 2013 (encompassing companies’ fiscal years ended through June 2014).
The report also provides an outlook on the global economy; an analysis of market capitalization in the luxury goods industry; a look at merger & acquisition activity in the industry; and a discussion on engaging the future luxury consumer.
MasterCard: Defining the value of omnichannel shopping
Before investing in omnichannel strategy, merchants need to understand the value of this valuable shopping behavior and the opportunity it presents.
Start with the customer. Define value by measuring omnichannel spending behavior, and compare it to spending in a single channel.
The Deloitte Consumer Review Africa: A 21st century view
In this report, Deloitte aims to assess how the African market has developed, how perceptions of Africa have changed and how consumers are responding to a period of rapid economic growth.
Review of Uganda’s Retail Industry by Uganda Retailers and Wholesalers Association (URWA)
Retail’s Contribution and Strategies for Job Creation and Retention
Informal and SMME Retailers in South Africa
Strategic Alignment of the South African Retail Sector with the National Development Plan: Vision 2030