The push and pull of omni-channel trading

Plenary

The push and pull of omni-channel trading

16:20 - 16:50 | Tuesday 3 November
| Plenary

Retailers are challenged with implementing structures that ensure seamless and consistent integration as they seek to better connect with customers across channels. One of Africa’s leading retailers share their experiences and insight into the challenges and opportunities faced as they progress on the omni-channel retail journey.

World Retail Congress Global Series

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