Retailers in Africa have a huge opportunity to think creatively about how they can increase engagement and improve service both online and in-store via digital mediums – be it through the power of mobile, social channels or in-store technology. Hear from experts in physical and digital retail on how their worlds will continue to collide.

Moderated by: Alastair Tempest, Director for the African Region, The International Omni Retailing Markets Association, Executive Director, Ecommerce Forum Africa