Woolworths , Group Director: Retail Operations (SA & Africa)
Paula is currently Group Director: Retail Operations for Woolworths (Pty) Ltd. Her portfolio encompasses Stores, Selling Operations, Sales Management, Real Estate, International & Online. Paula is a member of the Woolworths Executive Committee as well as several Africa Boards.
Paula has extensive international experience in Sales, Marketing, Operations and Product Development having gained this in various positions held and has worked in the US, UK and Latin America for Colgate Palmolive and BP Oil (Retail).
Prior to her current position, Paula held the role of Group Director: Clothing & General Merchandise Planning for 6 years. She has helped deliver one of the most profitable periods of performance in the company’s history after introducing and implementing new approaches to sourcing, new systems to deliver better flow of stock through the value chain, as well as customer-led space and range decision-making.
In her current position Paula has driven the expansion of the Woolworths Brand in South Africa and into Africa, the profitability and efficiency of the Woolworths operation and an enhanced customer proposition. Under her leadership Woolworths continues to deliver excellent results and receive international recognition from various arenas. With the recent acquisition of the David Jones business in Australia, Woolworths has become the second biggest retailer in the Southern Hemisphere.